How can we help?

Choose Get Started, then sign up with your email and a password or continue with Google. Email sign-ups need to confirm their address from the email we send before messaging.

After signing up you’ll pick a unique @username (3–20 lowercase letters, numbers or underscores). People use it to find you. You can change it later in Settings → Profile.

Check your spam folder, then use “Resend email” on the verification screen. Links expire after a while; request a new one if needed.

Use Forgot password on the sign-in screen. We’ll email you a reset link if an account exists for that address.

Select the “New” button in your conversation list, search for someone’s username, and choose them. If you’ve chatted before, you’ll return to the same conversation.

Hover over a message (or tap it on a phone) to show its actions, then choose Reply or a reaction. Choose a reaction again to remove it.

Yes, for messages you sent. Open the message’s actions and choose Edit or Delete. Edited messages show “edited”; deleted ones are replaced with a short notice for everyone.

A clock means sending; one check means delivered to SpawnX; two checks (in direct chats) mean the other person has read it — unless either of you has read receipts turned off.

Use the search field above your conversations to filter by name. Inside a chat, use the search button in the header to find text in the loaded messages; load older messages to search further back.

Choose “New”, switch to “New group”, give it a name, and add people by username. You become the group’s owner.

Admins can add and remove members and change the group’s name and description. The owner can also make or remove admins and transfer ownership.

Open the group’s details and choose “Leave group”. Owners need to transfer ownership first.

Images (JPEG, PNG, WebP, GIF) up to 10 MB and documents (PDF, Office files, text, CSV, ZIP, MP3/M4A, MP4) up to 25 MB.

Check your connection and try again from the failed upload card. Very large files on slow connections may time out.

Go to Settings → Privacy and turn off “Show when I’m online”.

Open your conversation with them, open the details panel, and choose Block. You can unblock them in Settings → Privacy.

Use “Report” in a conversation’s details or on a message’s actions. Reports go to the SpawnX team for review.

Settings → Account → Delete account. You’ll be asked to sign in again. Messages you sent remain in conversations, shown as from a deleted account.

Turn on browser notifications in Settings → Notifications. While SpawnX is open in a tab you’re not looking at, you’ll get a notification for new messages in conversations you haven’t muted. SpawnX doesn’t yet send push notifications when it’s closed.